Faster, safer patient consultations in primary care clinics

Clinics in primary, ambulatory and urgent care centers can deliver a consistently high quality of care, irrespective of nurse experience levels when supported by Odyssey FaceToFace. Add value to reception desks and waiting rooms with Odyssey Reception and SelfAssess products.

Many such services in the UK are utilising Odyssey FaceToFace to support nurses taking patient histories, prompting examinations and tests, prescribing care and developing treatment plans for their patients. Examples of customers in these clinical settings include NHS Walk-in Centers, Urgent Treatment Centers, Minor Injuries Units and GP-Led Health Centers.

Informal customer studies in the UK have found that Odyssey does not add to overall consultation times. While it is reasonable to assume that history taking takes a little longer due to the thorough nature of Odyssey's approach, documentation is completed much faster as it's automatically produced when moving through the various stages of the patient encounter. There is little or no need for free-text summaries to be produced. Records are truly contemporaneous, thorough and also indestructible for audit purposes. Expect consultation times to be around 10 minutes when fully assessing patients with Odyssey FaceToFace.

Academic research has shown that many diagnosis errors can be attributed to poor history taking. The thorough, holistic nature of an Odyssey assessment ensures that sufficient information is always available to empower accurate, safe diagnoses/impressions.

These benefits can also be realised by mobile services, such as community matrons, district nurse services and also in prisons and custody suites. Data can be captured on portable devices and either relayed directly back to servers via GPRS or similar or synchronised upon return to base.