Australia,
New Zealand & Pacific
Odyssey offers significant value to the ethnically
diverse populations in the region that are spread over wide areas
with unequal access to healthcare facilities. Its unique approach
offers patient self assessment and support for face-to-face nurse
consultation as well as advanced, web-deployed tele-triage software,
all of which link data and inter-operate with EMRs and PHRs. With
market leading sorting abilities and regularly updated, extensive
clinical content, Odyssey maximises value via:
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Tele-triage: appropriate for any call center
operation focused on telephone assessment, patient prioritization
and effectively sorting to minimize the level of further medical
intervention required. Equally appropriate for physician/nurse
answering services as after-hours patient care or remote service
provision.
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Nurse clinics in primary and urgent care
centers can deliver consistently high quality of care, irrespective
of nurse experience levels when supported by Odyssey FaceToFace.
Add value to reception desks and waiting rooms with Reception
and SelfAssess products.
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Jails realize massive savings by treating
more patients at the correctional facility and referring fewer
offsite, to hospitals and external physicians. Nurses empowered
to provide more in-house via Odyssey FirstAssess, including
standardized reception assessments with rules-based alerts,
examination guides and decision support.
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Improved access to healthcare, especially
for underserved communities. Wherever demand for medical services
exceeds available supply, Odyssey helps sort patients by priority
and supports rapid, safe, efficient patient assessments; face-to-face,
via the phone or self assessment in booths or on the web.
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Telemedicine needs decision support to
assist remote nurse assessments, not just of the long term
condition under evaluation but also of all other possible
ailments and the impact they may have on their conditions,
Odyssey TeleAssess combines the ultimate in safety with rapid
assessments.
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Medical insurance providers generate efficiencies
and are more able to keep premiums down if they use Odyssey
in their call centers. Proven since 1995, Odyssey has evolved
continuously since and will refer over 50% of urgent care
patients to self care or routine physician appointments.
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000/111 and emergency medicine needs effective
patient triage at different parts of the process to drive
savings in resource needs and ensure those in most need get
the attention they deserve. Odyssey delivers this: in the
call center to sort low urgency calls and reduce costly, unnecessary
despatches; at scene for paramedics to safely evaluate the
need for emergency transportation; and at the hospital ED
to prioritize queues and drive efficiency and safety.
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Employer programs such as sickness absence
management and workers compensation schemes are designed to
cut employer costs through the addition of low cost, professional
healthcare provision for staff. They benefit from the efficiency
gains in tele-triage and nurse assessment decision support
that only Odyssey can provide, along with superior documentation
and indestructible, contemporaneous audit trails.
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Shipping industries require decision
support in the event of illness or injury of a crew member
when travelling internationally, to give the best possible
care even when located many miles off shore. Odyssey
MarineAssess is designed for use by the captain or master of
the ship and is supplied on a rugged mobile tablet.
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Remote locations, such as oil rigs, mining
installations and other industrial plants often
lack direct access to healthcare professionals. Odyssey
RemoteAssess covers a very broad range of problems that may
be presented in such settings. It helps guide non-clinically
trained personnel to assess individuals who are unwell or
injured. It also creates a full record of their symptoms and
needs, and supports decision-making about treatment, care
and referral to other services. In this way people worldwide
can gain access to effective, evidence-based healthcare and
advice even where there is no doctor or nurse available.
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Nursing and Residential Care Homes can
ensure the best possible on-site care for residents, avoid
unnecessary referrals and minimise any risk of error with
Odyssey CareAssess - developed specifically to support
decision-making and record-keeping by care assistants or
nurses.
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