 Africa
Odyssey offers significant value to the ethnically diverse populations
in Africa that are spread over wide areas with unequal access
to healthcare facilities. Its unique approach offers patient self
assessment, advanced web-deployed tele-triage software and support
for face-to-face consultation, all of which link data and inter-operate
with EMRs or operate stand-alone. With market leading sorting
abilities and regularly updated, extensive clinical content (including
HIV/aids support), Odyssey maximises value via:
-
Improved access to healthcare,
especially for underserved communities. Wherever demand for
medical services exceeds available supply, Odyssey helps sort
patients by priority and supports rapid, safe, efficient patient
assessments; face-to-face, via the phone or self assessment
in booths or on the web.
- Nurse clinics in primary and urgent
care centers can deliver consistently high quality of care, irrespective
of nurse experience levels when supported by Odyssey FaceToFace.
Add value to reception desks and waiting rooms with Reception
and SelfAssess products.
- Tele-triage: appropriate for any
call center operation focused on telephone assessment, patient
prioritization and effectively sorting to minimize the level of
further medical intervention required. Equally appropriate for
physician/nurse answering services as after-hours patient care
or remote service provision.
- 112/911/999 and emergency medicine
needs effective patient triage at different parts of the process
to drive savings in resource needs and ensure those in most need
get the attention they deserve. Odyssey delivers this: in the
call center to sort low urgency calls and reduce costly, unnecessary
ambulance despatches; at scene for paramedics to safely evaluate
the need for emergency transportation; and at the hospital ED
to prioritize queues and drive efficiency and safety.
- Telemedicine needs decision support
to assist remote nurse assessments, not just of the long term
condition under evaluation but also of all other possible ailments
and the impact they may have on their conditions, Odyssey TeleAssess
combines the ultimate in safety with rapid assessments.
- Medical insurance providers generate
efficiencies and are more able to keep premiums down if they use
Odyssey in their call centers. Proven since 1995, Odyssey has
evolved continuously since and will refer over 50% of urgent care
patients to self care or routine physician appointments.
- Jails realize massive savings by
treating more patients at the correctional facility and referring
fewer offsite, to hospitals and external physicians. Nurses empowered
to provide more in-house via Odyssey FirstAssess, including standardized
reception assessments with rules-based alerts, examination guides
and decision support.
- Employer programs such as sickness
absence management and workers compensation schemes are designed
to cut employer costs through the addition of low cost, professional
healthcare provision for staff. They benefit from the efficiency
gains in tele-triage and nurse assessment decision support that
only Odyssey can provide, along with superior documentation and
indestructible, contemporaneous audit trails.
- Shipping industries require
decision support in the event of illness or injury of a crew
member when travelling internationally, to give the best
possible care even when located many miles off shore. Odyssey
MarineAssess is designed for use by the captain or master of the
ship and is supplied on a rugged mobile tablet.
- Remote locations, such as oil rigs, mining
installations and other industrial plants often lack
direct access to healthcare professionals. Odyssey RemoteAssess
covers a very broad range of problems that may be presented in
such settings. It helps guide non-clinically trained personnel
to assess individuals who are unwell or injured. It also creates
a full record of their symptoms and needs, and supports
decision-making about treatment, care and referral to other
services. In this way people worldwide can gain access to
effective, evidence-based healthcare and advice even where there
is no doctor or nurse available.
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Value to Healthcare Providers
